Water/Sewer Bill Information

Effective January 1st, 2016 all Water/Sewer bill payments must be received by the due date.   We will no longer accept the postmark date as the received/on-time date.  Late penalties will be assessed on all bill payments not received by the tax department by 4:30 p.m. on the due date.

Billing Questions
If you have any questions about billing, contact our Customer Service Department at 518-439-4955, option 1, then option 2, then option 1, on Monday through Friday from 8:30 a.m. to 4:30 p.m. To better serve you, please have your account number and inside water meter reading when calling.

You must contact our Customer Service Department with your billing questions at least 15 days before the due date on your bill so that any billing changes can be made before a penalty is assessed.

Rates

Important Payment Information

  • Please write your account number on your check or money order and make payable to Receiver of Taxes.
  • A 10% late fee will be assessed on any bill not paid by the due date.
  • A $20 fee will be charged for insufficient funds or returned checks.
Pay By Mail
All payments should be mailed to the addresses listed below. Please note, U.S. postmarks, postage meter indication or foreign postmarks are not acceptable for determining timeliness of mailing.  The payment must be received on or before 4:30 p.m. of the due date.

Water/Sewer payments can be mailed to:
Town of Bethlehem
P.O. Box 10596
Albany, NY 12201-5596

Pay In Person
Bring your bill and payment to the Tax Department during normal business hours.

Automatic Payment Option
Never worry about being late or missing a payment. The Town of Bethlehem Water / Sewer District can automatically deduct your bill from your designated financial account each quarter on the due date that appears on your bill. You will continue to receive your quarterly water / sewer bill indicating your consumption, amount owed, and due date. The total amount of your bill will be automatically and electronically deducted from your designated financial account each quarter on the bank draft date that appears on your bill and is transferred to the Town of Bethlehem Water / Sewer District. In addition, you would receive notice of the transfer on statements provided to you by your financial institution.

Enrollment
If you want to use auto-pay for your next payment, you need to enroll before the bills are generated. When you sign up, a system test is performed to verify your account information. If you opt to sign up when you are paying your next bill, don't forget to include your payment with the enrollment form as the auto-pay service becomes effective for the next billing cycle.

To sign up for our automatic payment option, complete the form printed on the reverse side of your bill or download the Automatic Payment Authorization form.
 
Delinquent Water/Sewer Bill
If your Water/Sewer account remains delinquent as of October 1, per New York State Law, the delinquent amount will be assessed on the tax roll for your property and will appear on the January Property Tax Bill.

Customer Responsibilities
You are responsible for notifying the Town of Bethlehem Water / Sewer District of any changes in account status. If you are planning to move, please contact Customer Service within five business days of your planned move.

The property owner is responsible for the water service line from the curb box, located at the edge of the property, to the point of entry into your building. It is the customer's responsibility to maintain their water service line and to protect from damage and keep accessible the water meter located on your property. If a damaged water meter is detected and we no longer have an accurate meter reading, you may be back-charged for water usage not previously billed to your account.