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1. Who do I call if I see a dead animal in the road?
2. What do I do if I suspect someone’s animal is being abused or neglected?
3. What do I do if I encounter injured, orphaned, etc. wildlife?
4. What do I do if my pet is lost?
5. I saw a wild animal near my residence, what do I do?
6. Do my pets really need to be immunized against rabies?
7. What happens to dogs found loose in the town?
8. Where do I go if I want to adopt an animal?

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1. What is the deadline for filing exemptions?
2. Is there any way to reduce the amount of taxes I pay?
3. What is the equalization rate?
4. What is the RAR (Residential Assessment Ratio)?
5. How do I get a copy of a survey of or deed to my property?

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1. When will Verizon FiOS be available in my area?
2. My rates are too high, can you help me?
3. My old cable provider offered a senior discount, how do I get one?
4. When the town’s agreements expire, can you compel Time Warner and Verizon to provide bill relief?
5. What is a franchise fee?

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1. Where do sales tax receipts go?
2. How are property taxes different from school taxes?
3. What does the town do with my property tax?
4. How will I hear about upcoming bid opportunities?
5. How often does Procurement disperse accounts payable checks?
6. How much lead time should I routinely provide Procurement to process a vendor invoice, check requisition, or expense report?
7. Who should I contact if I have a question related to the processing of a vendor invoice, check request, expense report, etc.?

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1. Where in Town Hall is the Building Department located?
2. Where in Town Hall is the Planning Department located?
3. Who can I contact to ask about construction activity?
4. Who should I contact to ask about proposed projects?
5. What type of project requires a building permit?
6. How do I apply for a building permit?
7. How long does the permit application process take?
8. Do I have to be present when the building inspector is conducting an inspection?
9. How can I find information on zoning?
10. Where can I learn about the land use, planning, and review process?
11. Who do I contact to report a code violation?
12. How can I get a copy of a survey for my property?
13. Where can I get a copy of the deed for my property?
14. Where can I get more information about the roundabouts in town?
15. Can I have an in-law or accessory apartment?

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1. When are the Household Hazardous Waste and Electronic Collection Days during the year?
2. When does the annual Spring Cleaning and Household Hazardous Waste brochure get mailed?
3. Does the Highway Department pick up trash?
4. When does the town pick up loose leaves?
5. Why can’t the town pick up loose leaves weekly, like they pick up bagged leaves, grass clippings, and brush?
6. How long does leaf collection take? What days of the week does it take place?
7. Where should I put my loose leaves for pickup?
8. How can I find out when my leaves will be picked up?
9. What size tree limbs/branches can I put out for the Highway Department to pick up?
10. Who should I call regarding dead animals in the roadway or on the side of the road?
11. When are Town of Bethlehem roads repaved and what are the reasons for repaving?
12. Why not wait until the road starts to deteriorate and appears to require repaving?
13. How is the determination made as to where to repave?
14. Why do Highway Department employees water the flowers when it is raining?
15. Who is in charge of maintaining street signs?

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1. How do I know what positions are available?
2. How do I apply for a job?
3. Do I need to submit a resume?
4. How long will my application/resume be kept on file?
5. When can I expect to hear from you after submitting an application for a job posting?
6. Do all applicants have to take an exam?
7. How do I know when Civil Service exams are being given?
8. Do you offer any seasonal positions?

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1. How do I change my home address in my personal information?
2. I need a particular form, where do I get one?
3. What do I need to do if I am planning to retire?
4. Is there a counseling service available for town employees?
5. Who do I call for benefits or personnel information?
6. When is open enrollment?
7. How do I get a copy of my check stub or a previous year W-2?
8. How do I change my contributions to my Deferred Comp Plan?
9. How do I change my Direct Deposit?
10. How do I change my payroll withholding for federal and/or state taxes?
11. Where can I find the Employee Manual?
12. What do I need to receive a tuition reimbursement?

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1. How do I get a Certificate of Disposition?
2. Can I plea by mail?
3. What is the Justice Court mailing address?
4. Are faxes accepted?
5. What are the court's hours?
6. How does the NYS Driver Point System work?
7. What types of payments will the court accept?
8. What do I do if I get a parking ticket?
9. What do I do if I get a traffic ticket?
10. Are cell phones allowed in the courtroom?

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1. How do I contact a department?
2. Where can I find the answers to my frequently asked questions?

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1. What are your office hours?
2. How can I learn more about your recreational activities and special events?
3. How do I get to the town parks?
4. How can I reserve a pavilion?
5. When does the Parks and Recreation brochure get mailed?
6. Can I bring my dog to any of the town parks?
7. Can I bring my dog to the dog park?
8. How do I know when a playing field is closed?
9. Where are the boat launch and fishing platform located?
10. When are the boat launch and fishing platform open?
11. How do I purchase a Parks gift card?
12. Can you give me information on local sports leagues?
13. When are the tennis courts and basketball courts lit?
14. What do I need to bring in order to get a pool pass?
15. When do the pools open and close for the season?
16. What do I need in order to access the pool complex?
17. Can I volunteer?
18. How do I apply for a summer job?
19. Do you have a summer day camp?
20. What can we do in the parks in the winter?
21. What hours is the skating rink open?
22. Who owns / operates Colonial Acres Golf Course?

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1. Where is the Bethlehem Police Department located?
2. What is the police non-emergency telephone number?
3. How can I get a copy of a Police Accident Report?
4. When is court held?
5. I need fingerprints taken for a job application or adoption record. Can the police help me?
6. Will the police unlock my vehicle if I lock my keys inside?
7. My vehicle was towed and I want to know where it is. Can you help me?
8. Can someone else pick up my vehicle release?
9. How can I file for a FOIL request?
10. How can I obtain a Letter of Good Standing?
11. How do I obtain a pistol permit?
12. How do I know if I have the right child restraint system for each of my children?
13. I am going away on vacation, will the police watch my house for me?
14. There are a lot of speeders in my neighborhood. What can I do about it?
15. How can I become a Bethlehem police officer?
16. Can I get a police patch?

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1. How should I recycle batteries?
2. How do I donate clothing and other textiles for reuse or recycling?
3. How do I recycle electronics such as computers and televisions?
4. How do I dispose of household hazardous wastes, such as paint, chemicals, and auto fluids?
5. How do I recycle books and telephone books?
6. I am remodeling my home. What can I do with my old cabinets, appliances, windows, fixtures, etc.?
7. How do I recycle mercury containing devices – fluorescent light bulbs and thermostats?
8. How do I recycle or reuse polystyrene foam?
9. How should I properly dispose of household sharps?
10. How do I properly dispose of expired or unwanted prescription and over-the-counter medications?
11. Why is proper disposal important?
12. Holiday Recycling and Green Shopping

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1. What is the difference between storm sewers and sanitary sewers?
2. Who do I call when I have a problem?

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1. What payment methods do you accept?
2. I live in the Town of Bethlehem but my children go to Guilderland (or Ravena-Coeymans-Selkirk or Bethlehem) schools. Who collects my school taxes?
3. Do I qualify for the STAR exemption?
4. I just refinanced (or satisfied) the mortgage on my home. Do I need to let your office know this?
5. We will be selling our home soon. Is there anything I need to tell your office?
6. We will be purchasing a home in the Town of Bethlehem soon. Is there anything we need to tell your office?
7. Can you tell me exactly what my next property tax bill will be?
8. Where can I obtain notary services? What information must I provide to get a document notarized? Are there any fees involved?
9. I’m doing my income tax forms and I cannot find my property tax receipt. Where can I find out how much I paid?
10. I never received my bill or received it late; do I still have to pay the penalty?

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1. Are the leash and scooper laws Town of Bethlehem laws or state-wide?
2. Are there any fees for marriage licenses? How long is the license valid? Can divorce decrees be photocopies?
3. Can I get a fishing or hunting license at your office?
4. Do you have a notary public on staff? What information must I provide to get a document notarized? Are there any fees involved?
5. Does a dog have to be licensed in order to use the dog park? Must the dog's owner be a resident of the town to use the dog park?
6. How do I get a handicap parking permit?
7. How do I register to vote?
8. How do I get an absentee ballot for voting if I cannot get to my polling location?
9. How do I go about getting access to town records?
10. How often must a dog be licensed? What are the dog licensing fees?
11. How old does a dog have to be to be licensed?
12. I own a pet snake. Is there anything special I have to report?
13. What do I need to get a marriage license?
14. What election district am I in?
15. What information do I need to license my dog?
16. What is needed to get a certificate of residency? Who needs them and why?
17. What type of payment do you accept?

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1. Is there fluoride in our water?
2. What is the hardness of our water?
3. Where is my water meter?
4. How do I read my water meter?
5. How can I check for a leak before I call a plumber?
6. How do I get the water turned off at my home to do repairs to my plumbing?
7. What do I need to do when I transfer ownership of property from one owner to another?