Department of Public Works
        Water/Sewer Bill Information


Josh Cansler
Commissioner of Public Works

Town Hall, Room 203
Sewer Division, (518) 439-4955, option 1
Water Division, (518) 439-4955, option 1
E-mail:

 

GLOSSARY OF TERMS

CF Hundred Cubic Feet, unit of measure used for billing (1 CF = 748 gallons)
SE Sewer, metered
SN Sewer, non-metered
WA Water, metered
WN Water, non-metered

 

WATER BILLING RATES - Effective January 1, 2008

IN DISTRICT 

1 CF to 667 CF $1.62 per CF $10.80 minimum charge
668 CF to 80,000 CF $3.34 per CF
80,001 CF and over $1.86 per CF

OUT OF DISTRICT

Outside the district, rates are double the amount listed above

1 CF to 667 CF $3.24 per CF
668 CF to 80,000 CF $6.68 per CF
80,001 CF and over $3.72 per CF

Large Meters - Standby Service

Size 3 inch to 10 inch
1 CF to 100 CF no charge
Base Charge $100.00
101 CF and over $3.34 per CF
 

 

SEWER BILLING RATES - 2008

$2.10 per CF of public water used
$37.92 Flat Rate for customers connected to the public sewer system using private water

BILLING QUESTIONS
Contact our Customer Service Department at (518) 439-4955 option 1 then option 2 then option 1, Monday through Friday, 8:30 a.m. to 4:30 p.m.  To better serve you, please have your account number and inside water meter reading when calling.
You MUST contact our Customer Service Department with your billing questions at least fifteen (15) days before the Due Date on your bill so that any billing changes can be made before a penalty is assessed.

Frequently Asked Questions Regarding New Billing

Overview of Sewer Fund Charges and Taxes

IMPORTANT PAYMENT INFORMATION
Please write your account number on your check or money order and make payable to Receiver of Taxes.

AUTOMATIC PAYMENT OPTION
Never worry about being late or missing a payment.  The Town of Bethlehem Water/Sewer District can automatically deduct your bill from your designated financial account each quarter on the due date that appears on your bill.  You will continue to receive your quarterly water/sewer bill indicating your consumption, amount owed and due date.  The total amount of your bill will be automatically and electronically deducted from your designated financial account each quarter on the DUE DATE that appears on your bill and is transferred to the Town of Bethlehem Water/Sewer District.  In addition, you would receive notice of the transfer on statements provided to you by your financial institution.  

If you want to use auto-pay for your next payment, you need to enroll before the bills are generated.  When you sign up, a system test is performed to verify your account information.  If you opt to sign up when you are paying your next bill, don't forget to include your payment with the enrollment form as the auto-pay service becomes effective for the next  billing cycle.

To sign up for our Automatic Payment option, complete the form printed on the reverse side of your bill or use the link below.

Please click here for the Automatic Payment Authorization form.

CUSTOMER FEES AND CHARGES
10% additional charge on the current amount will be assessed on any bill not paid by the due date on the bill.
$15.00 fee for insufficient funds or returned checks.

DELINQUENT WATER/SEWER BILL
If your Water/Sewer account remains delinquent as of October 1, per New York State Law, the delinquent amount will be assessed on the tax roll for your property and will appear on the January Property Tax Bill.

CUSTOMER RESPONSIBILITIES
You are responsible for notifying the Town of Bethlehem Water/Sewer District of any changes in account status.  If you are planning to move, please contact Customer Service within five (5) business days of your planned move.

The property owner is responsible for the water service line from the curb box, located at the edge of the property, to the point of entry into your building.  It is the customer's responsibility to maintain their water service line and to protect from damage, and keep accessible, the water meter located on your property.  If a damaged water meter is detected and we no longer have an accurate meter reading, you may be back-charged for water usage not previously billed to your account.

 

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Town of Bethlehem: 445 Delaware Avenue, Delmar, NY 12054 Ph: 518.439.4955
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