Water Division

The Town of Bethlehem Water Distribution System was established in 1927.  The system has three sources of water, the Vly Creek Reservoir, an interconnect facility with City of Albany and an interconnect facility with Town of Guilderland.  

The distribution system includes approximately 175 miles of water mains, 1600 fire hydrants, 8 water storage tanks and 7 pressure regulating valve stations.
Vly Creek Reservoir
New Salem Water Plant
There are two water treatment plants, one at New Salem South Road and one at Clapper Road.  The New Salem plant was constructed in 1958 and expanded in 1972.  It can produce a maximum of 6 million gallons of water per day (MGD) with an average of 2.3 MGD.  The Clapper Road Plant was constructed in 1994.  It can produce a maximum of 6 MGD with an average of 2 MGD.

Contact and Emergencies

Contact the Water Division at 518-439-4955, option 1, in order to:
  • report problems with water main or water meters, or
  • water quality concerns (online form), or
  • get information or assistance with water tap installations or maintenance.
For after-hour and weekend sewer and water emergencies, please contact the Police Department at 518-439-9973.

Public Notification – Trihalomethane Compliance

Under state and federal regulations the Town of Bethlehem is required to monitor for the presence of a number of compounds in water. Recently treated water sampled at one site had a running annual average concentration of 86.9 ppb (parts per billion) for a group of compounds called Trihalomethanes. These compounds are generated as naturally-occurring organic materials in water sources react with the chlorine required to properly disinfect our drinking water. This recent concentration exceeds the regulatory limit for these compounds of 80 ppb. We are providing public notification that these compounds were present in our drinking water in concentrations exceeding the regulatory limit. Please see the document links below for additional information.

Water Use Restrictions

The use of water for sprinkling of lawns and shrubs shall be allowed only before 10:00 a.m. and after 6:00 p.m.